Installing and Maintaining an HVAC System

Why It Helps to Talk to Your Air Conditioning Contractor

13 October 2018

Aaron Kennedy

You may have noticed that your air conditioning isn't performing quite as well as it was this time last year. Strange sounds, poor air flow, a stream of hot air that does nothing to provide cooling and a strange odour are just some of the signs to look out for. Once you notice one or more of these signs, it is always well advised to call in an HVAC technician.

Too many homeowners are only too happy to just let the contractor get on with their work, as long as they get the cooling situation back under control. You may want to continue watching TV or go about doing other things, but talking to the HVAC technician can actually help you get more value out of the service call.

Provide Details 

Even though you may not be conversant with the right HVAC jargon, try your best to provide as much detail as you possibly can about the issue you are experiencing with your AC unit. Describe the sounds, if any, and other signs that caught your attention. You may also want to tell the technician how long it's been since you first noticed the problem. Something else that is worth the mention is how old your air conditioner actually is. Answer all the questions that the technician may have for you about the system as best as you possibly can.

These bits and pieces of information can help the technician make a quick and accurate diagnosis. This is particularly helpful if the technician is charging you on a per-hour basis.

Ask Questions

Don't shy away from asking the technician any questions that you may have.  Every time you don't ask questions, you pass up on the opportunity to learn on how often you should schedule maintenance visits, what signs to be on the lookout for so that you make a timely service call, self-care tips for your air conditioning unit and much more.

You can transform every service call into an invaluable learning experience by asking the right questions. There is no reason why the HVAC contractor wouldn't answer your questions. With this information, you can take better care of your system, and prolong its service life, while ensuring that it's performing at its best at all times. Whether it's a new installation, or you are having the HVAC contractor over for repairs and maintenance, engaging in meaningful conversation with the technicians can, and will help you get the most out of your contract.

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